Coverage assessment
Inventory endpoint populations, operating systems, device roles, connectivity patterns and current agents; document supported, unsupported and business-critical devices before deployment.
See suspicious endpoint activity in context
Endpoint Detection & Response
Improve endpoint visibility, detection, investigation and containment workflows while connecting alerts to an accountable incident-response process.
Connected IT
Cloud
Security
Infrastructure
Workplace
Where the work begins
Build the decision around the business requirement.
Endpoint Detection and Response (EDR) records and analyses endpoint activity so security teams can investigate behaviours that a simple prevention decision may not explain. Atmic helps organisations define coverage, deploy and validate sensors, organise alert context, establish investigation steps and plan safe containment. An EDR platform is an operational capability, not a staffed response team: continuous monitoring, response times and 24-hour SOC coverage are not included unless separately and explicitly contracted.
Problems we help address
Clarity before configuration.
Endpoint alerts identify a file or device but do not give responders enough process, user and timeline context to judge the event.
Security tools are deployed unevenly across laptops, desktops, servers or remote devices, leaving coverage and ownership uncertain.
Teams lack an agreed path from detection through triage, investigation, containment, recovery and lessons learned.
Aggressive automated containment could interrupt important workloads because device criticality and exclusions were not assessed.
Alert queues grow without severity definitions, integration, tuning or a documented operating model.
Scope and capabilities
What a well-scoped engagement can include.
Final scope depends on the environment, priorities, product entitlements and agreed responsibilities.
Sensor deployment planning
Plan staged installation, policy assignment, performance checks, tamper protection, proxy or firewall requirements, update channels and rollback for the selected platform.
Detection configuration
Establish prevention and detection baselines, severity handling, approved exclusions and alert routing without assuming that every vendor default suits the environment.
Investigation workflow
Use process trees, file, user, network and timeline evidence to answer what happened, which assets are affected and whether the activity is expected, accidental or hostile.
Containment planning
Define who may isolate a device, stop a process, quarantine an artefact or collect evidence; account for business impact, emergency access and safe reversal.
Response integration
Connect endpoint alerts to ticketing, identity, email, network and incident procedures where appropriate, with named escalation routes and handoff information.
Potential business benefits
Designed for usefulness after handover.
Greater visibility into endpoint behaviours and the sequence surrounding an alert.
More consistent triage and evidence collection across responding teams.
Containment actions planned against device criticality and business impact.
Documented coverage gaps, exclusions and operational responsibilities.
A foundation for tuning detections using reviewed investigation outcomes.
Practical use cases
Investigate unusual execution
Review the process lineage, user, command activity, network connections and affected endpoints behind suspicious script or application behaviour before choosing a response.
Contain a potentially compromised laptop
Isolate network access through an approved workflow while preserving the management channel, gathering evidence and coordinating with the user and business owner.
Scope an incident
Search supported telemetry for related indicators and behaviours across endpoints to understand whether an alert is isolated or part of wider activity.
Assessment and implementation
A controlled route from current state to usable outcome.
Each stage establishes evidence for the next decision. The sequence is adjusted to suit risk, dependencies and change windows.
Define the operating model
Agree monitored device groups, business criticality, severity levels, review ownership, escalation contacts and the boundary between tooling and any external response service.
Assess readiness
Check endpoint inventory, operating systems, network paths, competing agents, privacy requirements, administrative roles and licence coverage.
Pilot deployment
Deploy to a representative group, verify sensor health and telemetry, measure performance impact, exercise exclusions and confirm safe uninstall or rollback.
Validate detections and response
Use authorised test cases to confirm alert context, investigation visibility, notification, containment controls and evidence retention.
Handover and tune
Document dashboards, queues, playbooks, exceptions, health monitoring and review cycles; record any separate ongoing service agreement.
Typical deliverables
Artifacts your team can use.
- Endpoint population and platform-coverage assessment.
- Staged sensor deployment and rollback plan.
- Baseline policy, exclusions and alert-routing record.
- Triage, investigation, containment and escalation playbooks.
- Validation evidence for telemetry, alerts and authorised response actions.
- Coverage, sensor-health and operational handover documentation.
Planning considerations
Dependencies to surface early.
- EDR licensing may differ for user endpoints and servers, and advanced investigation or response features can require additional entitlements.
- Unsupported or disconnected devices need documented compensating controls and a review owner.
- Endpoint telemetry and investigation evidence can contain personal or sensitive information; access and retention require authorised review.
- Automated isolation or remediation can interrupt services and should reflect asset criticality, approval and rollback needs.
- EDR complements but does not replace identity, email, network, backup and incident-response controls.
- This project service does not imply continuous monitoring, guaranteed response time or a staffed 24/7 SOC.
Frequently asked questions
Useful questions before you begin.
How is EDR different from antivirus or endpoint protection?
Endpoint protection focuses strongly on preventing and blocking known or suspicious activity. EDR adds richer behavioural telemetry, investigation context and response actions. Many modern platforms combine both, but the operating processes remain distinct.
Does buying EDR mean alerts are monitored all day?
No. A product can generate alerts continuously, but people, procedures and agreed response coverage are needed to review them. Any managed monitoring or response service must be scoped separately.
Can EDR isolate a device automatically?
Some platforms support automated or analyst-initiated isolation. Whether it should be enabled depends on device role, business impact, confidence, network design and the ability to reverse the action safely.
Should servers and user devices use the same policy?
Not automatically. Servers may have different performance, availability, maintenance and containment requirements. Policies and exclusions should be tested by workload and supported operating system.
What makes an EDR deployment successful?
Useful coverage, healthy sensors, controlled policies, trained reviewers, tested playbooks, clear escalation and regular tuning matter as much as the initial software installation.
Endpoint Detection & Response
Turn the requirement into a practical plan.
Share the current environment, desired outcome and timeline. We’ll help define the right next conversation.